PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
If you make a purchase from us online, your card information is not held by us, but is collected by a third party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information that we collect to:
Communicate with you;
Process an order;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We will not sell or rent your information to third parties.
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing your requested tasks and providing contracted services to you on our behalf (for example, to process payments for book orders and to use a courier company to deliver that order to you). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
THIRD PARTY LINKS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Nine Hills Road, Cambridge, ENG, CB2 1GE